When the Epson WF-2538 reaches its maintenance threshold, Epson firmware may block printing as a safeguard. In most cases, this is resolved with a counter reset.

During head cleaning and maintenance cycles, excess ink is routed to internal absorber pads. The Epson WF-2538 uses a software counter to estimate pad saturation and locks printing at a set threshold.

Why Does the Epson WF-2538 Show ‘Service Required’?

Con Wic Reset Connect, you can reset the Epson WF-2538 waste ink counter quickly using a Windows PC, USB connection, and a valid reset key.

Reset Epson WF-2538 Waste Ink Counter in 3 Steps

1. Primer paso: Prepare a Windows PC + USB cable and connect Epson WF-2538 directly. Keep Internet enabled for validation.
2. Segundo paso: Inicio Wic Reset Connect in Administrator mode and wait until Epson WF-2538 appears in the device list.
3. Tercer paso: Introduzca su clave de reinicio y pulse Restablecer. Wait ~1–2 minutes, then restart Epson WF-2538.

Most Epson WF-2538 waste counter resets finish in ~1–2 minutes.

Antes de empezar

• Requiere conexión USB (no admite restablecimiento Wi-Fi)
• Llave de reinicio Wic Reset Connect válida
• Conexión a Internet estable durante el reinicio
• Windows 7/8/10/11 PC

Si no se detecta la impresora

• Reinicie la impresora y el PC y vuelva a intentarlo.
• Utiliza una conexión USB directa (evita los concentradores).
• Ejecute la aplicación como Administrador.
• Cierre Epson Status Monitor u otras utilidades de la impresora.
• Desactivar temporalmente VPN/proxy si falla la validación.

Preguntas frecuentes