If your Epson EP-802A suddenly refuses to print and shows a maintenance warning, it is often caused by the waste ink (ink pad) counter threshold.

A waste ink counter in the Epson EP-802A accumulates after cleaning operations. Once it reaches a limit, printing is stopped to prevent overflow.

Why the Epson EP-802A Stops Printing (Waste Counter Limit)

Most Epson EP-802A waste ink counter locks are solved by a software counter reset. Wic Reset Connect provides a straightforward procedure.

Common Symptoms

• ‘Service Required’ / service life message in driver or utility
• Maintenance/support code (varies by model/driver)
• Printing stops after cleaning cycles
• Warning repeats after restarting the printer

Reset Epson EP-802A Waste Ink Counter in 3 Steps

1. Step 1: Use a Windows PC (7–11) with Internet access. Connect Epson EP-802A via USB (Wi-Fi reset is not supported).
2. Step 2: Start Wic Reset Connect in Administrator mode and wait until Epson EP-802A appears in the device list.
3. Step 3: Paste the reset key, click Reset, and after completion power-cycle Epson EP-802A.

Most Epson EP-802A waste counter resets finish in ~1–2 minutes.

System Requirements

• Valid Wic Reset Connect reset key
• Windows 7/8/10/11 PC
• Stable Internet connection during reset
• USB connection required (Wi-Fi reset not supported)

If the Printer Is Not Detected

• Temporarily disable VPN/proxy if validation fails.
• Close Epson Status Monitor or other printer utilities.
• Use a direct USB connection (avoid hubs).
• Run the app as Administrator.
• Try another USB cable (some cables are charge-only).

Frequently Asked Questions